Privacy Policy

1. Introduction

CalmStoneLibrary ("we," "our," or "us") is dedicated to maintaining the confidentiality of your personal information. This Privacy Policy outlines the ways in which we collect, utilize, reveal, and protect your information when you access our website calmstonelibrary.site or engage our yacht charter services.

With your use of our services, you are agreeing to the information practices detailed in this policy. This policy adheres to necessary privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy statutes in Canada.

2. Information We Collect

2.1 Personal Information

Personal information that you provide to us of your own accord includes situations where you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Opt in to our email updates
• Complete questionnaires on our site
• Partake in our surveys or promotional events

This data may encompass:

• Your name and communication details (email, telephone number, physical address)
• Financial details (handled securely via third-party services)
• Your preferences and specifics regarding yacht charters
• Secondary contact details
• Food preferences or health-related information (if disclosed)

2.2 Information Collected Automatically

When you browse our website, certain data about your device and how you use our website is automatically collected:

• IP address and locational data
• Type and version of browser
• Which pages you visit and the duration of your stay
• Referral sources
• Device characteristics (model, screen size, etc.)

2.3 Cookies and Tracking Tools

Our website employs cookies and similar technological methods to improve your online experience. Through these methods, we are able to:

• Store your preferences
• Evaluate our website's effectiveness and functionality
• Deliver personalized content
• Enhance the services we offer

You have control over your cookie preferences via browser settings or our cookie consent feature.

3. Our Use of Your Information

We utilize the data we compile with the intent to serve the following purposes:

• Service Provision: To execute yacht charter services, manage reservations, and communicate with you regarding your booking
• Support for Customers: To tend to your questions and provide support
• Processing Payments: To handle financial transactions and oversee invoicing
• Ensuring Safety and Security: To uphold the integrity of our operations and guard against deceitful practices
• Promotional Activities: To send you marketing materials and updates, provided you've given permission
• Website Optimization: To scrutinize user interaction patterns and ameliorate our website's functionality
• Adherence to the Law: To fulfill our legal obligations and follow regulations

4. Disclosure and Sharing of Information

Your personal information is not up for sale, exchange, or lease to unrelated parties. We may however disclose your data in these scenarios:

4.1 Third-Party Service Suppliers

We might share information with third-party companies that aid us with: processing payments; website management and upkeep; email marketing; analysis and performance tracking; customer service.

4.2 Legal Obligations

Your information could be disclosed if the law requires it, including to comply with legal proceedings, judicial orders, emergency situations, or probes into possible fraud or unlawful actions.

4.3 Business Reorganizations

In the case of corporate amalgamation, acquisition, or asset sale, your information could be part of the assets transferred.

5. Security of Data

We institute suitable safety measures to protect your personal data from unauthorized entry, alteration, exposure, or destruction. Such measures include encryption, secure servers, authorization controls, consistent evaluations, and training for our staff.

Please note that no method of digital transmission or storage is entirely secure. Therefore, we are unable to promise the absolute protection of your data.

6. Data Retention

Personal data is retained only for the necessary duration to complete the objectives it was gathered for or to meet legal requirements. Typical retention periods are:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing communications: until you choose to unsubscribe or delete your information
• Web analytics: 26 months
• Support interactions: 3 years from the last point of contact

7. Your Rights and Preferences

You are entitled to several rights including the right to access, rectify, erase (within legal boundaries), port, and to withdraw your consent for marketing, as well as the ability to manage cookies. To exert these rights, please get in touch with us using the contact information provided below.

8. External Services

8.1 Google Analytics

Google Analytics is utilized to assess how our website is used. You can opt out through the Google Analytics browser add-on.

8.2 Social Media Platforms

Links to various social media platforms can be found on our website, each governed by its own privacy policies.

8.3 Transaction Processors

Third-party entities that are PCI DSS-compliant manage all payment processing activities.

9. Transnational Data Transfers

Your information could be moved to and processed in countries other than Greece, with proper safeguards in place to ensure privacy in line with local laws.

10. Privacy Protections for Minors

Children under the age of 13 are not the intended audience of our services, and we do not knowingly compile their information. If you're aware of a child who has provided us with their information, please reach out to us promptly.

11. Privacy Policy Updates

This Privacy Policy may be revised to reflect new procedures or legal stipulations. Notification of such changes will occur through the publishing of the updated policy, alerting registered users via email, or a visible notice on our site. Continued use of our services after these changes implies acceptance of the new terms.

12. How to Contact Us

Should you have inquiries about our privacy practices or this Privacy Policy, please contact us:

13. Conformity with Google Ads User Consent Policy

We are in compliance with the Google Ads User Consent Policy. Your cookie/tracking settings can be modified anytime via our cookie preferences.